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Check what page you are on.
All training resources including live sessions are accessed through the Employee/Trainee Log In: https://www.dkfsolutionsgroup.com/traininglinklogin.html.

Check your log in.

• If you are an employee/trainee and your log in isn't working check with your employer. ​
• If you are an Employer/Administrator and need to find your employees' log in, go to the Employer/Administrator page and click PROFILE. Confirm that you have created a Trainee Log in. Click the link to create one if it is not shown in the box.  ​
• If you are an Employer/Administrator and have forgotten your password click the Forgotten Password link to reset it. ​
• If you are an Employer/Administrator and have forgotten the email address you registered with, contact Katie Frassinelli at kfrassinelli@dkfsolutions.com.

Check your password.
Make sure you are entering the password correctly-- passwords are case-sensitive so you need to be sure to use capital and lower case letters if your password includes them.
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Are you having trouble viewing TrainingLink™ Live Tailgates?​

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If you see a black box on the Live Tailgates page, click the play icon either in the middle of the black box, or in the bottom left corner.
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If you logged in before the training began you may need to refresh your browser window when the training begins.
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TrainingLink™ can be viewed on most standard browsers, but because your individual settings may vary between different browsers, a quick fix is to try a different browser. Supported browsers include: Google Chrome, Apple Safari, and Microsoft Edge. Click here for more information and instructions.
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Are you trying to manage your TrainingLink™ subscription?
If you need any assistance contact Katie Frassinelli at kfrassinelli@dkfsolutions.com or (800) 215-5206.

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